Registry Access & Finding Your Star
Registration Number, registry access, and how to find your star in the Universe Star Finder App (AR).
Where do I find my Registration Number?
Your Registration Number is shown on your digital certificate. It’s the key used to access your registry entry and to open your star profile in the Universe…
I lost my Registration Number
No worries — we can help. The Registration Number is printed on your digital certificate. First, try retrieving your certificate here:…
How do I access the registry entry online?
You can access your registry entry using your Registration Number via the registry website and/or the app. The Registration Number is the key — not the order…
My Registration Number doesn’t work
In almost all cases, the issue is using the wrong number. Please note:
How do I find my star with the Universe Star Finder App?
The most reliable way to find your star is to enter your Registration Number in the Universe Star Finder App. This opens your star profile and allows you to…
I can’t find my star in the app
This usually happens because the wrong information is used. Please make sure you use:
AR doesn’t work — what can I do?
AR typically requires camera and location permissions. Please try:
Will my star be visible in the night sky?
Yes — your star is in the night sky. How clearly you can see it depends on light pollution, weather, season, time, and your location. Even when visibility is…